DTI-12 launches online service system - TrueID

DTI-12 launches online service system

Philippine News AgencyOctober 18, 2021

The Department of Trade and Industry-Region 12 office building in Koronadal City (PNA GenSan file photo)

GENERAL SANTOS CITY – Business establishments, consumers, and interested entities may now transact with the Department of Trade and Industry (DTI) - Region 12 (Soccsksargen) through its online service system.

Jude Constantine Jaugan, director of DTI-Region 12, said they have fully rolled out on Monday their newly developed web-based application dubbed DTI-12 Online Services or DOSe through their website www.r12services.dti.gov.ph.

He said the system allows the public to conduct a range of transactions with the agency online, like applying for various permits and licenses amid the continuing coronavirus disease 2019 (Covid-19) pandemic.

The agency pushed for the innovation to cope with the restrictions being implemented by local government units, he said.

“In this time of the pandemic, the government has mandated preventive measures such as social distancing, and to minimize face-to-face transactions, which limit us in delivering services to the people. But this very challenge has fueled us to be more innovative and creative hence the birth of our DOSe project,” Jaugan said in a statement.

The official said DOSe provides a more convenient platform for the general public to process permits and licenses, make payments, and claim corresponding certificates and related documents.

He said the regional office developed the system to allow their clients to make the transactions on one website, and provide a convenient, fast, transparent, and efficient government service.

Jaugan said among those that would greatly benefit from the system are establishments that need to secure sales promotion permits as provided for in Article 116 of Republic Act 7394 or the Consumer Act of the Philippines.

Jaugan said DTI-12 is considered a pioneer among the other regions in terms of offering online applications for DTI’s services with the pilot provision of sales promotion permit applications.

The other online transactions available are applications for accreditation of service and repair enterprises, accreditation of private emission testing center, fire extinguisher business license, certificate of accreditation for truck rebuilding center, and the filing of consumer complaint. (PNA)

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